Frequently Asked Questions

What materials do you use for your 3D printed products? We use high-quality ceramic materials for our 3D printed products, ensuring durability and a premium finish.

Can I provide my own design for a custom piece? Yes, we welcome your designs! You can submit your own design files and work with our team to create a unique piece that meets your specifications.

What is the cost of a custom 3D printed item? The cost depends on the size, complexity, and material of the item. Please contact us for a detailed quote based on your specific requirements.

Do you offer design consultation services? Yes, we offer consultation services to help you bring your ideas to life. Our experts can assist you in designing the perfect piece.

What is your return policy? 

How do I care for my 3D printed ceramic items? Our ceramic items are made from durable materials. Feel free to put your mug in the microwave and dishwasher.

Can I order items in bulk? Yes, we offer bulk ordering options for events, businesses, and special occasions. Please contact us for more details.

What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.

Do you ship internationally? No, unfortunately we do not offer shipping outside of the USA at this time.

How can I track my order? Once your order is shipped, we will provide you with a tracking number so you can monitor its progress.